Thursday, April 11, 2019

A Great Email Etiquette Lesson from a Student

This morning, like most mornings, I opened my email to see a bunch of requests for help with various educational technology tools. Half of them I am very happy to answer. Those are the ones in which the sender addresses me by name and makes a polite request. Then there are the ones like this one (embedded below) that lack any kind of greeting or reek of "fix my problem, now!" Those are the ones that I either ignore or reply to with something along the lines of "I'm sorry, I can't provide remote tech support."

I'm sharing this partly as a rant, partly as a reminder that I'm a one-man show, and partly as a reminder that manners matter. To that end, here's a great lesson about email etiquette. The video lesson was produced by a student for inclusion on Next Vista for Learning's library of educational videos.